Return and Refund Policy

This policy covers returns and exchanges for bottled drinking water sold by Top Rest.

Eligible cases

Requests may be reviewed within 14 days when products are unopened and in original condition, or when the wrong item, visible damage or a quantity shortage is received.

Opened products

For safety reasons, opened or used drinking-water products cannot be returned or exchanged except where applicable consumer rights require otherwise.

Refunds

Approved refunds are returned to the original payment method where possible and may take 7–14 business days to appear depending on the bank or payment provider.

Contact

Customer care and WhatsApp: +966563687939. Email: info@toprest.sa.